Skip to main content

Pinning to cache unbelievably slow

I have a 5TB folder and a 1Gb/s symmetric fiber ISP connection. The cache destination is capable of 1400MB/s read and write. The computer has been pinning for 48hrs and it’s only 14%. I see the pinning transfer almost peaks my download speed for 5-10 seconds and then it goes down to 1-3MB/s for a long time and then to nothing to then do it all over again. I don’t have any speed limits but even if I set them nothing changes regarding pinning consistent download speed. If I set to download the folder with the files I see prolonged consistent download speeds maximizing my ISP connection for the duration of the download. I am a previous Lucid Link customer and I haven’t seen this low performance pinning files or folders like I’m experiencing with Shade.

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Marc Bach

    •

    Oct 2, 2025

    Progressing through and downloading files, but just very slowly.

  • Brandon Fan

    Team•

    Oct 2, 2025

    Hey Marc, to help the engineering team diagnose. Are you seeing that it’s redownloading the same files over and over again? Or is it progressing through and downloading files, but just slowly